fleetOS - Accessibility

01

Our Commitment

Winixx Inc. is committed to ensuring that the fleetOS platform — including the web dashboard, mobile applications, and hardware setup experience — is accessible to all users, including those with disabilities. We believe that fleet management and roadside safety tools should be usable by everyone, regardless of ability.

Accessibility Statement

fleetOS aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA across all digital touchpoints. We actively test our platform against these standards and work to address identified gaps as part of our ongoing product development process.

This Accessibility Statement applies to the following fleetOS digital products:

The fleetOS web platform and fleet operator dashboard at fleetos.winixx.net
The fleetOS mobile application for consumer members (iOS and Android)
The fleetOS Pro mobile application for service providers (iOS and Android)
The fleetOS Driver App for commercial fleet drivers (iOS and Android)
Hardware setup and activation guides for the fleetOS Link device

This statement does not cover third-party websites, services, or applications linked to from the fleetOS platform but not operated by Winixx Inc.

02

Conformance Status

The fleetOS platform is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are actively working to achieve full conformance and are committed to making accessibility improvements with each platform update.

WCAG 2.1 Level A

Minimum accessibility requirements. The fleetOS web platform meets all Level A success criteria.

WCAG 2.1 Level AA

Enhanced accessibility. Our target standard. Partially conformant — known gaps documented in Section 6.

WCAG 2.1 Level AAA

Highest standard. Aspirational goal for future platform development where technically feasible.

Our accessibility testing approach includes automated scanning using industry-standard tools, manual testing with screen readers and keyboard-only navigation, and periodic review by accessibility specialists. We conduct full platform accessibility audits on a semi-annual basis.

03

Web Platform

The fleetOS web platform — including the public marketing site and the fleet operator dashboard — is designed to meet WCAG 2.1 Level AA. The following accessibility features are implemented across the web platform:

Keyboard Navigation

All interactive elements — including navigation menus, dropdown menus, buttons, forms, and modals — are fully accessible via keyboard. Tab order follows a logical reading sequence. Skip navigation links are provided to allow keyboard users to bypass repetitive navigation.

Focus Indicators

All focusable elements display a clearly visible focus indicator that meets WCAG 2.1 AA contrast requirements. Focus indicators are never suppressed across the platform.

Screen Reader Support

The platform uses semantic HTML5 elements and ARIA landmarks to provide meaningful structure for screen readers. Dynamic content updates use ARIA live regions to announce changes without requiring page reload. All images have descriptive alt text or are marked as decorative where appropriate.

Color Contrast

All text and interactive elements meet the WCAG 2.1 AA minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text. Color is never used as the sole means of conveying information — status indicators, alerts, and error messages include text labels in addition to color coding.

Text Resizing

All text on the platform can be resized up to 200% using standard browser zoom without loss of content or functionality. The platform layout is responsive and reflows gracefully at increased text sizes.

Forms & Error Handling

All form inputs have programmatically associated labels. Error messages are clearly identified and associated with the relevant input fields. Required fields are identified both visually and through ARIA attributes. Form submission errors are announced to screen readers.

Video & Media

Video content on the marketing site includes captions for spoken audio. Where auto-play video is used, it plays without audio by default and includes controls to pause, stop, or adjust volume. Decorative animations can be reduced by users who have enabled the prefers-reduced-motion system setting.

Language & Structure

The page language is programmatically set on all pages. Heading hierarchy is used consistently to reflect document structure. Page titles are descriptive and unique across the platform to assist screen reader users in identifying their location.

04

Mobile Application

The fleetOS consumer app, fleetOS Pro service provider app, and fleetOS Driver App are developed for iOS and Android and are designed to work with platform-native accessibility features.

iOS Accessibility Support

VoiceOver — all interactive elements, screens, and dynamic content are labeled for use with Apple VoiceOver. Navigation gestures follow iOS accessibility conventions.
Dynamic Type — the app supports iOS Dynamic Type, scaling text sizes in response to the user's system-level text size preference without truncating or obscuring content.
Reduce Motion — animations and transitions are suppressed when the iOS Reduce Motion setting is enabled.
High Contrast — the app respects iOS Increase Contrast settings, adjusting border colors and visual elements to improve legibility.

Android Accessibility Support

TalkBack — all interactive elements, screens, and dynamic content are labeled for use with Android TalkBack. Standard TalkBack swipe gestures are supported throughout the app.
Font Size — the app scales with Android system font size preferences up to the maximum system setting.
Display Size — the layout adapts to Android display size preferences without content being cut off or unusable.
Remove Animations — the app respects Android's Remove Animations accessibility setting.

Emergency Response Accessibility

The emergency response alert — activated by crash detection on the fleetOS Link hardware — is designed to be operable by users with motor, visual, and cognitive disabilities. The dismiss button is large, clearly labeled, and accessible via VoiceOver and TalkBack. The countdown is communicated both visually and through audio alerts. Users who cannot interact with the countdown due to incapacitation will have emergency services contacted on their behalf automatically — which is the intended safety function.

05

Hardware & Setup

The fleetOS Link hardware setup process is designed to be completable by users with a range of physical abilities. The following accessibility considerations apply to the hardware and its setup experience:

Physical Installation

The consumer fleetOS Link plugs into the OBD-II port located under the dashboard within reach of the driver's seat. The device requires a single insertion action with no tools. For users with limited hand strength or dexterity, the OBD-II port location and the force required for insertion are consistent with standard automotive accessibility — the same force required to plug in any standard OBD-II device.

Users who experience difficulty with self-installation may request assistance at any participating auto dealer partner location at no additional charge. Dealers are required under our Partner Code of Conduct to facilitate installation upon request.

Setup Guide Accessibility

The digital setup guide within the fleetOS app uses plain language, large text, and step-by-step instructions with visual and text guidance
All images in the setup guide include descriptive alt text for screen reader users
The setup guide is available in the app and as a printable PDF with accessible document structure
Users can request a large-print version of the setup guide by contacting support@fleetos.winixx.net

Device Status Indicator

The fleetOS Link LED status indicator uses color to communicate device status. We recognize that color-only indicators create barriers for users with color vision deficiencies. In addition to the LED, all device status information is available within the fleetOS app with text labels and does not require interpretation of the LED alone. The device also uses distinct blink patterns that differ by status, providing a non-color visual cue.

06

Known Limitations

We are committed to transparency about where our accessibility implementation falls short of WCAG 2.1 Level AA. The following known limitations are actively being addressed in our development roadmap:

Area	Limitation	WCAG Criterion	Status
Fleet Dashboard — Map View	The live vehicle map does not have a non-visual alternative for screen reader users. Vehicle locations are conveyed through map markers only.	1.1.1 Non-text Content	Planned Q1 2026
Fleet Dashboard — Data Charts	Some analytics charts lack sufficient text descriptions for screen reader users. Chart data is not consistently available in tabular format.	1.1.1 Non-text Content	Planned Q1 2026
Mobile App — Parts Search	The parts search autocomplete suggestions in fleetOS Pro are not consistently announced by VoiceOver and TalkBack when results update.	4.1.3 Status Messages	Planned Q4 2025
Mobile App — Camera Feeds	Live camera feeds in the commercial driver monitoring system do not have audio descriptions. Visual-only event alerts (drowsiness, distraction) may not be accessible to deaf-blind users.	1.2.3 Audio Description	In Progress
PDF Documents	Some older PDF documents in the Resources section may not be fully accessible to screen readers. Newer documents are created with accessibility in mind.	1.3.1 Info and Relationships	In Progress
Third-Party Integrations	Third-party payment processing and background check interfaces used during onboarding are not within our direct control. We work with vendors who commit to WCAG 2.1 AA compliance.	Multiple	Vendor-Dependent

If you encounter an accessibility barrier not listed above, please report it using the contact information in Section 10. We treat accessibility reports as high-priority issues and commit to acknowledging all reports within five (5) business days.

07

Assistive Technology

The fleetOS platform has been tested for compatibility with the following assistive technologies. Testing is conducted on the platform's most recent version at the time of each semi-annual accessibility audit.

Screen Readers

NVDA with Mozilla Firefox on Windows — tested against current release
JAWS with Google Chrome on Windows — tested against current release
VoiceOver with Safari on macOS — tested against current macOS release
VoiceOver with Safari on iOS — tested against current iOS release
TalkBack with Chrome on Android — tested against current Android release

Keyboard & Switch Access

Full keyboard navigation tested on Chrome, Firefox, and Safari across Windows and macOS
Switch access compatibility tested on iOS using Switch Control
All functionality available via mouse is also available via keyboard

Browser Support

The fleetOS web platform supports the two most recent versions of Chrome, Firefox, Safari, and Edge. Accessibility features are tested across all supported browsers. Internet Explorer is not supported.

Compatibility Note

If you are using an assistive technology not listed above and encounter compatibility issues, please contact us at support@fleetos.winixx.net. We will work to identify and address the issue and may add your assistive technology to our testing matrix for future audits.

08

Request an Accommodation

If you are unable to access any part of the fleetOS platform due to a disability, or if you need information in an alternative format, we are here to help. Winixx is committed to providing reasonable accommodations to ensure all users can fully participate in the Services.

What We Can Provide

Alternative formats for documentation — including large print, plain text, and accessible PDF versions of setup guides, legal documents, and support materials
Assisted onboarding support — a Winixx support representative can walk through the account setup and device activation process with you over email or phone
Installation assistance referral — for users who are unable to self-install the consumer hardware device, we can connect you with a participating dealer partner for assisted installation
Screen reader optimized account setup — if you encounter specific barriers during account creation or device activation, contact us for step-by-step support
Extended time accommodations — if time-sensitive platform interactions create barriers, contact us to discuss how we can adjust your experience

How to Request

To request an accommodation, contact us at support@fleetos.winixx.net with "Accessibility Accommodation" in the subject line. Please describe the accommodation you need and the specific barrier you are experiencing. We will respond within five (5) business days with a proposed solution.

No Cost for Accommodations

Accessibility accommodations are provided at no charge. We will never charge a user for requesting or receiving an accommodation related to a disability. Accommodation requests do not affect your account standing or access to the Services.

09

Feedback & Enforcement

Reporting Accessibility Issues

We welcome feedback on the accessibility of the fleetOS platform. If you find barriers that are not listed in Section 6, or if our known limitations are preventing you from using the Services, please tell us. Your feedback directly informs our accessibility roadmap.

To report an accessibility issue, contact us at support@fleetos.winixx.net with "Accessibility Feedback" in the subject line. Include a description of the issue, the page or feature affected, the browser or device you were using, and the assistive technology involved if applicable. We acknowledge all accessibility reports within five (5) business days and will communicate our planned response and timeline.

Formal Complaints

If you are not satisfied with our response to an accessibility report or accommodation request, you may escalate your complaint to Winixx's legal team at support@fleetos.winixx.net with "Accessibility Complaint" in the subject line. We will review all escalated complaints and issue a final response within thirty (30) days.

External Enforcement

Users who believe they have experienced discrimination on the basis of disability in connection with the fleetOS platform may also contact the U.S. Department of Justice Civil Rights Division or file a complaint under applicable state disability rights laws. We do not discourage users from pursuing external remedies and will cooperate with any regulatory investigation into our accessibility practices.

Continuous Improvement

Winixx conducts accessibility audits of the fleetOS platform on a semi-annual basis and updates this Accessibility Statement following each audit. We incorporate accessibility requirements into our product development process — new features and platform updates are reviewed for accessibility compliance before release. Accessibility is a standing agenda item in our product design and engineering review process.

10

Contact

For all accessibility inquiries — including accommodation requests, issue reports, and formal complaints — contact Winixx using the following:

Accessibility Contact

Winixx Inc. — incorporated in the State of New York

Accessibility Support: support@fleetos.winixx.net
Accommodation Requests: Subject line — "Accessibility Accommodation"
Issue Reports: Subject line — "Accessibility Feedback"
Formal Complaints: Subject line — "Accessibility Complaint"
Response Time: 5 business days for all accessibility inquiries

This Accessibility Statement was last reviewed and updated on September 10, 2025. We review and update this statement following each semi-annual platform accessibility audit and whenever material changes are made to the platform's accessibility features or known limitations.